03 | user insights
Many of our participants initially planned to find volunteer work that fits their interests but ultimately chose to work at the organization closest to their school or home due to the following insights:
Depending on the types of school and students' year of classes, students' choices are limited by restrictions, like the various ways of identifying nonprofit organizations and requirements and course syllabus. Often time they have to stick with the opportunities provided by the school, which do not have much variety.
Besides meeting the requirements of schools, transportation and schedule are other crucial factors in choosing volunteer opportunities. Most interviewees had to give up on opportunities they were interested in in the past because the long-distance commutes or available timeslot did not fit in the schedule.
After confirming with program coordinators and parents' about possibility to involve in a volunteer program, there were times that the opportunities are not available anymore but the information was not updated on websites. Students have to start over the hunting process all over.